Terms & Conditions


How to Buy / Request Quote


1. Directly contact our sales department:


2. Or if you already prefer making a pre-selection of products, right from the reseller area.

In both situations to ensure the best service. All data are kept confidential in our shop, in accordance with our Privacy Policy.


Sending of the products

The deadlines for submission are responsibility of third parties (carriers). Transport must be refrigerated.


Services & Warranties After Sales

Customer Service

Any complaints or suggestions regarding the products involved should be directed to our media contact. Our opening hours are from 08.30 until 18.00 Monday to Friday.


Legal Rights

These "Terms and Conditions" do not affect the rights of customers in the legislation